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PDPA Compliance Platform
Complete PDPA Management
Without Storing Personal Data
Not Even a Single Byte
A fundamentally different approach to PDPA compliance — personal data never leaves its source system. PrivacyHub stores only metadata. Secure by design.

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PII Data Stored

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PDPA Compliant

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Comprehensive Modules

AI

Powered by Genesis

Why PrivacyHub

PDPA Challenges Thai OrganizationsAre Facing

PDPA is now fully enforced. Organizations that aren't ready risk fines, reputation damage, and loss of customer trust.

21.5M Baht

Actual fines in 2025

Fines Up to 5 Million Baht

In 2025, actual fines have reached 21.5 million baht. The PDPC is enforcing seriously — unprepared organizations risk millions in penalties.

No Visibility Into Where Personal Data Lives

Personal data is scattered across multiple systems — CRM, HR, ERP, Email, Excel. No one knows what data exists, where it's stored, or who has access.

5+ Systems

With scattered PII

Managing Consent with Spreadsheets Doesn't Scale

Many organizations still use Excel to manage consent — impossible to track records, update in real-time, or prove compliance when PDPC audits.

Cannot Prove

Consent during PDPC audit

DSR Arrives and You Can't Respond Within 30 Days

Data subjects can request access, correction, or deletion. The law requires a response within 30 days. When data is scattered across systems, timely response is nearly impossible.

30 Days

Legal DSR response deadline

PDPC Keeps Issuing New Guidelines

The Personal Data Protection Committee continuously issues new announcements and guidelines. Falling behind on updates means risking non-compliance.

Ongoing Updates

PDPC regulations 2024-2025

Health Data is "Sensitive Data" Under Section 26

Medical records, treatment history, and lab results are classified as Sensitive Data under PDPA. Explicit consent and special safeguards are required — penalties for violations are more severe than for general data.

Section 26

Sensitive data, heavier penalties

Patient Data Sharing Without Audit Trail

Hospitals, clinics, insurers, labs, and pharmacies share patient data with no system to track who sent what, when, or under what legal basis. Impossible to prove during a PDPC audit.

4+ Entities

Sharing patient data cross-org

Telemedicine & Health Apps Collecting Without Proper Consent

Health apps, telemedicine platforms, and wearables collect massive amounts of health data digitally, but their consent forms often fail to meet PDPA's strict requirements for sensitive data.

High Risk

Incomplete PDPA consent

Key Differentiator

Zero-PII Architecture

PrivacyHub stores zero personal data (PII) or health information (Sensitive Data) — not even a single byte. All data stays in source systems — whether HIS, EMR, CRM, or Core Banking. PrivacyHub stores only metadata, pointers, pseudonym hashes, and audit trails.

PII Stays at Source Systems

PII

CRM

Customer Data

PII

HIS / EMR

Patient Records

PII

Core Banking

Transaction Data

PII

HR

Employee Data

PII

ERP

Business Data

PII

Lab / Pharmacy

Health Data

Only Pointers / Metadata
Governance Layer

PrivacyHub

Stores Zero PII

Metadata

Type, purpose, legal basis

Pointers (external_ref)

Reference links to source systems

Pseudonym Hash

Hash values for pseudonymization

Audit Trail

Access and change logs

Zero Data Breach Risk

If PrivacyHub is compromised, there's no PII to steal

Data Residency Compliant

PII never leaves source systems — no cross-border transfer issues

Easy Deployment, No Data Migration

No need to move data — PrivacyHub connects instantly

6 Core Modules

Every Module PDPA Requires

PrivacyHub covers every aspect of PDPA management — from Consent to Breach Management — working together as one system.

01

Consent Lifecycle Management

Complete Consent Lifecycle Management

Manage consent from collection, recording, and updating to withdrawal. Supports all channels — web, app, and in-person — with auditable proof of consent.

Drag & drop consent form builder
Version control — track every change
Multi-channel consent collection
Consent proof for audits
02

Data Subject Request (DSR)

Automated Data Subject Request Handling

Receive and manage data subject requests — access, correction, deletion, and portability. Full PDPA rights coverage with automated SLA tracking and timely responses.

Self-service portal for data subjects
Automated approval workflow
SLA tracking — alerts before 30-day deadline
AI-powered DSR classification
03

Data Inventory & Mapping

Organization-wide Personal Data Map

Scan and classify personal data across all systems. Create Data Flow Maps showing where data flows, who accesses it, and under what legal basis.

Auto-discovery — scan for PII automatically
Visual data flow mapping
PDPA category classification
Risk scoring per data set
04

Records of Processing Activities (RoPA)

Processing Activity Records

Record all data processing activities as required by PDPA. Pre-built templates aligned with PDPC guidelines — generate reports instantly when audited.

PDPC-standard templates
Auto-update on changes
Multi-format report export
Linked to Data Inventory
05

Breach Incident Management

Systematic Data Breach Management

When a data breach occurs, the system assesses severity, notifies stakeholders, generates PDPC reports, and tracks remediation to completion.

Automated incident response playbook
Automated severity assessment
PDPC notification within 72 hours
Root cause analysis and remediation tracking
06

Vendor & Third-party Management

PDPA Vendor Risk Management

Manage risks from third parties accessing personal data. Track DPA (Data Processing Agreement) contracts, assess risks, and monitor vendor compliance.

Vendor risk assessment
DPA management — contract tracking
Automated compliance monitoring
Due diligence checklist
Powered by Genesis AI

When Genesis AI Works with PrivacyHub

AI transforms PDPA management from mere compliance into intelligent business operations.

01

AI Classifies DSR from Free-text Automatically

Data subjects write requests in natural language. AI analyzes and classifies the DSR type automatically (access, correction, deletion, objection, portability) and routes to the responsible team.

"I want all my personal data deleted from your systems" → AI classifies: Right to Erasure

02

Policy Q&A Bot

Employees can instantly ask AI about the organization's PDPA policies — no need to read 100-page documents. AI answers with references to relevant sections and policies.

"How long can we keep customer data?" → AI answers from your Data Retention policy

03

Automated Gap Analysis

AI analyzes gaps between what your organization currently does and the latest PDPA requirements. Automatically creates prioritized action plans.

AI detects: "No consent for data sharing with Vendor ABC" → Creates Action Item automatically

04

Smart Alerting

AI monitors changes in legislation, PDPC announcements, and latest best practices. Alerts when something impacts your organization, with recommended actions.

Alert: "PDPC issued new Cookie Consent guidelines — your organization must update within 90 days"

05

Breach Response Draft

When a breach occurs, AI drafts PDPC notification reports and affected data subject communications in the legally required format with complete details.

AI generates draft PDPC report within 5 minutes of incident — only needs review and approval

PrivacyHub + Genesis AI = Intelligent PDPA Compliance

Trusted By

Industries That Require Strict PDPA Compliance

PrivacyHub is designed for organizations with large volumes of personal data that must comply with PDPA rigorously.

🏦Banking & FinanceBanking & Finance
🏛️GovernmentGovernment
EnergyEnergy
🏥HealthcareHealthcare
🛡️InsuranceInsurance
📡TelecommunicationsTelecommunications

Zero-PII Architecture is a game changer — we no longer worry about data breaches from our privacy platform because PrivacyHub never stores PII in the first place.

— DPO, Leading Financial Institution

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Ready to Manage PDPA with Confidence?

Start with a free PDPA assessment to see where your organization stands and what needs improvement. Or schedule a demo to see PrivacyHub in action.

Zero-PII Architecture
AI-Powered Compliance
Complete 6-Module PDPA